Returns and Exchanges
Last Updated: July 2016
DAMAGED PRODUCT CLAIM
All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely.
If your LIK Squared product arrives damaged, we have provided a simple return process to expedite a replacement. Please follow the steps below to ensure expediency of your new art:
- Take a digital photo of your damaged product (and shipping packaging if it is also damaged).
- Go to our Contact Us page to begin your claim.
- Fill out form completely, be sure to include your order number and a brief description of the reason for the return.
- Upload your photo of your damaged product by clicking “Choose File”. Hit submit and you are done!
You will receive an email within 24-48 hours confirming that your return is being processed (weekends and holidays excluded). If your return is confirmed, you do not need to mail back your product. We will process the order for replacement based on your photos. If you are unable to upload your images or have any questions, please contact us by clicking here.
Gift Cards are not returnable or refundable.
In the event that you are not satisfied with your LIK Squared product, you may return it within 14 days from the date your order was delivered for a full refund. Shipping charges will not be refunded. Items returned must be unused and in its original condition and packaging. Unless your item is received damaged, or there was an error on our part, you will be responsible for all return shipping costs. Please follow the steps below to begin your return process:
- Enclose a copy of your invoice with the return package.
- Ship your unused item back to us in its original packaging.
- Return the package to us using a trackable shipping method.
Once we have received your return, it can take 10-14 days for us to inspect, process and refund your purchase. After the return has been approved, credit card refunds can take up to 5-7 business days for your bank to process.
6625 West Badura Avenue
Las Vegas, Nevada 89118